Worst customer service ever!ĭate of experience: 01 December 2015 Show reviews in all languages. I was asked to wait until the parcel maybe comes back to the main post fa cility, and then, after 2 months, it might eventually be shipped back to iHerb and only then I can receive a refund, but, I could not believe it, they want to subtract all shipping and other charges that added up during this process. - Vitamins, Supplements & Natural Health Products. All Sales & Offers (7) Specials (4) Featured (2) Trials (1) Shop all of our promos in one place From Brands of the Week to Specials and Trial Offers, find the biggest savings on must-have health and wellness products right here. Ordering from Iherb (maybe the best quality/price vitamins and supplements netstore) If you are poor or quality/price aware and struggeling with health issues or want to improve your health this Blog has some information about top quality netstore Iherb that could be helpful to you. I then asked for a refund of my money or at least for them to send a new delivery (while the old one should return to them eventually), but they refused and made it sound like it was all my fault and that I provided a faulty address. Spend 20+ on your order and get FREE shipping. After 2 weeks it still did not arrive there. I contacted iHerb and they told me to wait until the parcel returns to the main post sorting facility to be re-shipped to me. After a couple of days it said "returning to sender - address not known" (although I provided a valid shipping address). I ordered at iHerb and also received a tracking number. I never recieved my order, iHerb refuses to refund the money And keep harassing iHerb customer service until I either get my money back, or they have spent so much time and money to reply all my mails, that it has been a lot more expensive to them, than 4 dollars. I really just want to get my product, but it seems I have to order it somewhere else. Now this silly (I had an inappropriate word here, had to edit :) ) company refuses to refund postal fee of less than 4 dollars. I have successfully ordered previously similar products and it is absolutely clear that there is no regulation forbidding importing such a product. I am 100% sure that the address I have given is correct. I do order a lot of stuff online and have done this process many a times with other companies. I have not received any customs claims or request to do customs declaration. Then after 5 weeks I got 3 emails from iHerb claiming that I have requested return. All told me to either contact iHerb service and the customer service told me that you need to wait, as it is still the delivery time frame. Más de 30,000 productos saludables calificados como los mejores, descuentos en los gastos de envío, increíbles precios y recompensas a los clientes. I contacted DHL, my local post and the iHerb customer service. I kept waiting and checking all the tracking numbers. Elderberry Extract : Elderberry Extract - 25 Anthocyanidins. Then I kept following the package, but at some point got a notification that the package has arrived to destination country and there is no further tracking information available. I placed the order and soon received tracking number.
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